What it takes to file a grievance online, and why that can stop a disabled person at the door.
The State Bar’s online grievance form requires completing a CAPTCHA to submit, and other routes funnel toward a telephone call. For a person with substantial bilateral hand dysfunction who relies on assistive technology and voice tools, a CAPTCHA is not a minor step. It can be the point at which the process simply stops being usable.
The Bar was asked, in writing, to provide an accessible route to file that does not require completing a CAPTCHA or placing a phone call. The response noted the complaint and described an “interactive process” available on request. Noting a barrier is not removing it. As of this record, no published non-CAPTCHA route exists.
Source: State Bar of Georgia online grievance form and Bar correspondence of record, reviewed June 1, 2026.
Has a licensing body told you access “is not required” while it publishes everything else? You are not alone. Join the club.
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