Exhibit · GIRMA, GMA, and Gallagher Bassett · Sent
Three days after the first request, a one-line follow-up marked time sensitive. Silence.
What it is
A follow-up to the March 13 request, sent three days later and marked time sensitive, with GIRMA’s claims mailbox in copy.
Why it matters
The second of five written requests. Two words in the body carry it: time sensitive. The surgery was weeks away.
What it shows
“I didn’t hear back from you and clearly this is time sensitive.”
What it does not show
A reply. None came.
Transcript (verbatim)
Date: March 16, 2026, 11:00 AM ET
From: me
To: Belinda Boscoe, Senior Resolution Manager, Gallagher Bassett
Cc: GIRMA Claims (girmaclaims@tnwinc.com)
Subject: Re: Claim No. [redacted] ADA Accommodation Inquiry and Communication Issues **TIME SENSITIVE**
I am following up to my request below. I didn’t hear back from you and clearly this is time sensitive.
Thanks,
[first name redacted]
[The March 13 request is quoted below the signature in the original.]
Cited in
March 13 request, the April 1 denial, the GIRMA, GMA, and Gallagher Bassett record.
Correction history
Published September 5, 2026. No corrections yet.
I have invited GIRMA, GMA, and Gallagher Bassett to identify any inaccuracy on this page. As of September 5, 2026, it has identified none.
Back to the GIRMA, GMA, and Gallagher Bassett record · Gallagher Bassett claim handling · See the Proof