Who Belinda Boscoe Is:
Belinda Boscoe is a Senior Resolution Manager at Gallagher Bassett Services, Inc., Public Sector reporting branch, the third party administrator that handles claims for the Georgia Interlocal Risk Management Agency. She was the adjuster assigned to my claim from February 2026 and signed the April 1, 2026 denial.
Official page: Gallagher Bassett Services, Inc. homepage.
Why Belinda Boscoe Is On ADAMATTERS.COM:
Facts only. What they did or did not do, each with a document behind it.
On February 24, 2026, at 12:40 PM Eastern, Belinda Boscoe of Gallagher Bassett wrote that she would look into coverage “over the next couple of days.” On April 1, her mailbox returned a read receipt on my objection at 11:26 AM. At 11:28 AM she wrote that the coverage investigation was complete.
- On March 13, 2026 Belinda Boscoe wrote that my emails to the intake department had been “mistakenly set up as new claims” and wrote: “All claim numbers that were set up after your initial report of this incident have been voided.” Seven extra numbers had been opened March 10 to 12. A ninth number was opened April 15, 2026. The same morning she wrote that she would advise me of the findings “sometime next week.”
- That morning I asked her, in writing, for an ADA accommodation contact, a phone call from the adjuster or a supervisor, and whether the matter was one claim or several. She did not answer. I followed up March 16, marked time sensitive. She did not answer.
- On April 1, 2026, the date I had said I would be in surgery, she wrote that the coverage investigation was complete and that it was “not necessary” to include Gallagher Bassett on all of my emails to the City about my records complaints. Her letter of the same date, sent April 2 at 8:38 AM, closed the file, describing the matter as “various administrative tasks.” The letter does not answer either accommodation request.
Timeline
Every document they sent, were sent, or were copied on, in order, each linked to the item. Chronology, not motive. Times are Eastern.
| Date | Role | What it was | Read it |
|---|---|---|---|
| Feb 18, 2026, 9:26 AM | She sent | Belinda Boscoe wrote, “My immediate supervisor is Robb Angotta”and “As requested I will speak with him and ask him to call you.”As of September 28, 2026, no call or email from Robert Angotta appears in my record. | Document on file; exhibit to follow |
| Feb 19, 2026, 8:37 AM | Her mailbox sent | Belinda Boscoe's mailbox returned a read receipt. | Document on file; exhibit to follow |
| Feb 19, 2026, 8:46 AM | She sent | “We will review this claim further and will advise you of our findings.” | Document on file; exhibit to follow |
| Feb 23, 2026, 8:41 AM | She sent | “I did received your message and will call you before lunchtime”Quoted as written. | Document on file; exhibit to follow |
| Feb 23, 2026, 11:37 AM | Her mailbox sent | Belinda Boscoe's mailbox returned a read receipt. | Document on file; exhibit to follow |
| Feb 23, 2026, 11:50 AM | She sent | Belinda Boscoe wrote that she could not speak with me until she confirmed I was not represented. | Document on file; exhibit to follow |
| Feb 24, 2026, 12:40 PM | She sent | “I cannot risk a license violation by speaking with you before I confirm that you are not represented.” | Document on file; exhibit to follow |
| Feb 24, 2026, 12:40 PM | She sent | Same email: “I also need to look into the policy for coverage to determine if the complaints you have made are covered by the policy. I will be doing that over the next couple of days” | Document on file; exhibit to follow |
| Mar 4, 2026, 9:58 AM | She sent | “Acknowledgement of receipt of the below email and attachment.” | Document on file; exhibit to follow |
| Mar 13, 2026, 8:28 AM | Her mailbox sent | Three read receipts inside one minute, on earlier messages. | Document on file; exhibit to follow |
| Mar 13, 2026, 8:32 AM | She sent | Acknowledgment: the matter “is still currently being reviewed. I will advise you sometime next week of our findings.” | Read it: March 13, 2026: Gallagher Bassett Says the Extra Claims Were a Mistake |
| Mar 13, 2026, 8:32 AM | Her mailbox sent | A read receipt on my written objection. | Document on file; exhibit to follow |
| Mar 13, 2026, 8:44 AM | She sent | The admission. “The numerous emails that you have sent to the claim intake department were mistakenly set up as new claims.”She closed: “Please let me know if you have any questions.”I sent written questions that day. As of September 28, 2026, no reply. | Read it: March 13, 2026: Gallagher Bassett Says the Extra Claims Were a Mistake |
| Mar 13, 2026, 9:03 AM | Sent to her | My reply: my first surgery was weeks away; please have the adjuster call me. | Read it: March 13, 2026: I Asked Gallagher Bassett for an ADA Contact, a Phone Call, and… |
| Mar 13, 2026, 11:07 AM | Sent to her | The first written ADA accommodation request: an ADA contact, a phone call, one answer about claim structure. No response. | Read it: March 13, 2026: I Asked Gallagher Bassett for an ADA Contact, a Phone Call, and… |
| Mar 16, 2026, 11:00 AM | Sent to her | Time-sensitive follow-up. No response. | Read it: March 16, 2026: Time Sensitive. Still No Answer. |
| Apr 1, 2026, 10:57 AM | Her mailbox sent | A read receipt on an earlier notice. | Document on file; exhibit to follow |
| Apr 1, 2026, 11:20 AM | Her mailbox sent | A read receipt on my March 12 notice. | Document on file; exhibit to follow |
| Apr 1, 2026, 11:26 AM | Her mailbox sent | A read receipt on my written objection. Two minutes later she sent the email below. | Read it: April 1, 2026: The Denial, on the Surgery Date |
| Apr 1, 2026, 11:28 AM | She sent | Coverage investigation complete. Wrote it was not necessary to include Gallagher Bassett on all my emails to the City. | Read it: April 1, 2026: The Denial, on the Surgery Date |
| Apr 2, 2026, 8:38 AM | She sent | The denial letter dated April 1, sent with the words “Please see the attached correspondence in response to your claim.”The letter: “Rather, your complaints raise questions about how the City handled various administrative tasks. Therefore, we are closing our file on this matter.” | Read it: April 1, 2026: The Denial, on the Surgery Date |
| Apr 2, 2026, 10:54 AM | Copied | The request to reopen and reassign, addressed to Robert Angotta. No response. | Read it: April 2, 2026: From Recovery, a Request to Reopen and Reassign |
| Apr 2, 2026, 10:55 AM | Sent to her | I asked Belinda Boscoe for the name and contact information of Gallagher Bassett's legal counsel. As of September 28, 2026, no answer from her. | Document on file; exhibit to follow |
| Apr 6, 2026, 8:56 AM | Copied | The fourth accommodation request. No response. | Read it: April 6, 2026: The Fourth Request. A Phone Call and an ADA Contact. |
| Apr 14, 2026, 1:43 PM | Copied | The certified notice to GMA’s chief executive. No response. | Read it: April 14, 2026: Certified Mail to GMA's Chief Executive. Ten Business Days. |
| Apr 14, 2026, 3:19 PM | Copied | The Title II demand to Robert Angotta. Letter dated April 12, 2026, emailed April 14, 2026, at 3:19 PM. No response. | Read it: April 12, 2026: Who Is GIRMA's ADA Coordinator? The Fifth Request. |
| May 6 and May 13, 2026 | Copied | The retraction demand and the zero-of-twelve scorecard. No response. | Read it: May 13, 2026: Zero of Twelve |
A read receipt shows a message was opened on that mailbox. It can be declined, and many mail programs never send one.
Where it stands
As of September 28, 2026, Ms. Boscoe has not answered the March 13 request for an ADA contact and a phone call. Her mailbox's last read receipt in my record is April 1, 2026, 11:26 AM; later mail to her was relayed with no read receipt. Her employer’s litigation counsel answered on May 1 that Gallagher Bassett “has no involvement.” The Georgia Office of Commissioner of Insurance opened a consumer complaint file on Gallagher Bassett’s handling of the claim on May 20, 2026.
I have invited GIRMA, GMA, and Gallagher Bassett to identify any inaccuracy on this page. As of September 28, 2026, it has identified none.
Back to the GIRMA, GMA, and Gallagher Bassett record · All people in the record
Do You Have an ADA Complaint About Belinda Boscoe and Gallagher Bassett?
- File a federal ADA complaint with the U.S. Department of Justice: File a DOJ complaint here.
- Tell the State of Georgia ADA Coordinator’s Office: File a State ADA complaint here.
Please note: the State ADA Coordinator’s Office tracks complaints but does not have enforcement powers. In its own words: “Our office is not an enforcement agency.” (State ADA Coordinator’s Office FAQ)
We Are Not Alone. Did This Happen to You Too?
I am a disabled dad, not your lawyer. This is not legal advice. Please seek an attorney for help with your situation. I do not give, and am not allowed to give, legal advice.
Blog Mentions of Belinda Boscoe
2 blog posts as of October 26, 2026, newest first.
All Mentions of Belinda Boscoe on This Site
32 pages as of October 26, 2026. This list updates itself whenever a new page on this site links to this profile.
- What happened when I asked GIRMA, GMA, and Gallagher Bassett for an ADA contact? (October 19, 2026)
- Georgia’s Complaint Routes: The Published Rule and the Dated Response (October 19, 2026)
- Gallagher Bassett: 8 Claim Numbers, 5 ADA Requests, No ADA Contact (October 19, 2026)
- GIRMA, GMA, and Gallagher Bassett: The Proof (October 19, 2026)
- GIRMA, GMA and Gallagher Bassett Claims and ADA Requests: Questions and Answers (October 19, 2026)
- One Case, Eight GIRMA Claim Numbers. Then Its Lawyer Said My Emails Crossed Into Harassment (October 18, 2026)
- GIRMA Lawyer James R. Westbury, Jr. Asked: “What Is Your Disability?” (October 17, 2026)
- GIRMA Lawyer James R. Westbury, Jr. Called My Emails “Harassment” (October 17, 2026)
- Belinda Boscoe, Gallagher Bassett: File Closed. Two ADA Requests Still Waiting. (September 28, 2026)
- What 7 Georgia Offices Wrote When a Disabled Dad Asked for ADA Help (September 26, 2026)
- My GIRMA Claim Got 8 Numbers. My Disability Request Got 0 Answers. (September 21, 2026)
- Robert Angotta, Gallagher Bassett (September 5, 2026)
- May 13, 2026: Zero of Twelve (September 5, 2026)
- May 6, 2026: Not a Defense. An Exhibit. Twelve Items, Two Windows. (September 5, 2026)
- April 14, 2026: Certified Mail to GMA’s CEO. Ten Business Days. (September 5, 2026)
- April 12, 2026: Who Is GIRMA’s ADA Coordinator? The Fifth Request. (September 5, 2026)
- April 6, 2026: The Fourth Request. A Phone Call and an ADA Contact. (September 5, 2026)
- April 2, 2026: From Recovery, a Request to Reopen and Reassign (September 5, 2026)
- I Asked Gallagher Bassett Again for ADA Help on March 16 (September 5, 2026)
- March 13, 2026: I Asked Gallagher Bassett for an ADA Contact (September 5, 2026)
- May 13, 2026: The State ADA Coordinator’s Office Answers in a Day (September 5, 2026)
- May 1, 2026: Gallagher Bassett’s Lawyer Answers. Page Two Says 2025 (September 5, 2026)
- May 1, 2026: GIRMA’s Lawyer Calls 5 Accommodation Requests Harassment (September 5, 2026)
- April 1, 2026: The Denial, on the Surgery Date (September 5, 2026)
- March 13, 2026: Gallagher Bassett Says the Extra Claims Were a Mistake (September 5, 2026)
- The Disabled Dad’s Journal (July 9, 2026)
- James R. Westbury, Jr., Westbury Law LLC, Outside Counsel for GIRMA and GMA (July 8, 2026)
- People in the Record (July 1, 2026)
- ADA Matters (June 18, 2026)
- GIRMA, GMA and Gallagher Bassett (June 18, 2026)
- The Receipts: Every Document Cited on This Site, Transcribed and Dated (June 18, 2026)
- Start Here (June 10, 2026)