Gallagher Bassett closes the file as “various administrative tasks” on the surgery date

• Apr 1, 2026

  An 11:28 AM email said the coverage investigation was complete and asked that the office not be copied on emails to the City. The letter dated April 1, sent April 2, described the case as "various administrative tasks," cited policy provisions without naming any, and closed the file. Neither document mentions the two pending accommodation requests.

  Belinda Boscoe, Senior Resolution Manager

  April 1 denial letter and email from Belinda Boscoe▸ Primary document linked

  Why it matters: The denial answered none of the accommodation questions in the file and issued on a date the writer had said he would be in surgery.

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