Gallagher Bassett says the seven extra claim numbers were set up by mistake

• Mar 13, 2026

  Belinda Boscoe wrote that the numerous emails sent to the claim intake department "were mistakenly set up as new claims," that the extra numbers were voided, and that the review would be finished the following week.

  Belinda Boscoe, Senior Resolution Manager

  March 13, 8:44 AM email from Belinda Boscoe▸ Primary document linked

  Why it matters: The volume of claim notices that later correspondence called harassment came from the administrator's own intake system.

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