• Sep 18, 2026

    At 6:23 PM Eastern the complainant sent Sandra Dixon, Director of Human Resources, the Day 102 letter, asking again where the June 8 complaint went. The letter set no deadline. At 8:31 PM, Sarah I. Coole, Chief Operating Officer, opened it.

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    Why it matters: The same reader, the Chief Operating Officer, has now opened both letters to Human Resources. Neither has been answered.

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