To the Office of Commissioner of Insurance, open records portal: a three business day clock on how the office handled it

• Sep 11, 2026

  On September 11 the complainant filed an Open Records Act request through the office's records portal seeking the records behind the office's handling of the case. The portal acknowledged receipt at 5:06 PM, and the acknowledgment calculates the three business day response date as September 16.

  Unsigned (Office of Commissioner of Insurance records portal)

  September 11 open records portal acknowledgment▸ Primary document on file

  Why it matters: It moved the handling questions out of correspondence and into a records process with a statutory response window.

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