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May 20, 2026
The consumer complaint filed May 12 about Gallagher Bassett's handling of the claim was assigned to an analyst. Licensees have fifteen business days to respond from the date the office forwards the complaint, a date the office has not stated. A June 16 check-in drew a restatement of the rule.
Annette Arnold, Complaints Analyst
Why it matters: The regulator lane for this track. The next written communication the complainant is documented as receiving came on September 11, 2026.
Georgia Office of Commissioner of Insurance opens a case on Gallagher Bassett
Updated September 19, 2026
