Five written requests for an ADA contact. The answer came from James R. Westbury, Jr. on behalf of an insurance pool he says has no employees.
The short answer
On May 1, 2026, James R. Westbury, Jr., outside counsel for GIRMA and the Georgia Municipal Association, answered five written requests for an ADA contact. He wrote that GIRMA is not required to designate an ADA coordinator, named himself as the person to deal with, asked “What is your disability?” and called the requests harassment.
Scoreboard, as of October 23, 2026
| Written requests for an ADA contact, March 13 to April 12, 2026 | 5 |
| ADA coordinators GIRMA designated | 0 |
| ADA contacts named instead | 1 (himself) |
| Employees GIRMA has, according to its lawyer | 0 |
| People copied on the letter | 9 |
| Replies to my May 6 demand that he retract “harassment” | 0 |
What happened
I am a disabled dad. I like dogs, donuts and dad jokes. I write every letter with voice software.
GIRMA, the Georgia Interlocal Risk Management Agency, is the insurance pool behind Georgia cities, the City of Brookhaven among them. The Georgia Municipal Association runs it. Gallagher Bassett handles its claims. I asked one question, five times, in writing: who handles a disability accommodation request? March 13. March 16. April 2. April 6. April 12. On April 14, I wrote to Larry Hanson, the head of GMA.
On May 1, 2026, the answer came. Not from an ADA coordinator. From a lawyer. James R. Westbury, Jr., of Westbury Law, LLC, outside counsel for GIRMA and GMA.
He wrote that GIRMA does not need an ADA coordinator, because GIRMA “has no employees.” Then he wrote: “GIRMA has designated me as the person for you do deal with” [sic]. So the insurance pool with no employees has an ADA contact after all. It is its lawyer.
And the first thing the new ADA contact wanted to know was not what I needed. It was this: “What is your disability?”
Then he called my five letters harassment.
The cover email for the letter was not even addressed to me. It opened “Dear Mr.” and the name of the City of Brookhaven’s attorney. Nine people were copied.
Named is not trained. An office can put a name on a letter. That does not make the name an ADA coordinator. And “we will comply voluntarily, and we may stop” is not an ADA program. It is a gap with a lawyer standing in it.
Is this how they would treat their own sister if she were disabled?
What he wrote, May 1, 2026
- “Contrary to your contention, GIRMA is not required to designate an Americans with Disabilities Act (ADA) coordinator.”
- “GIRMA is an association formed by intergovernmental agreement of its participants and has no employees.”
- “Nevertheless, it is GIRMA’s intention to voluntarily comply with any legal requirements that may apply to it under the ADA in deference to your assertion, at this time. GIRMA does reserve the ability to cease such voluntary compliance in any future correspondence.”
- “GIRMA has designated me as the person for you do deal with, and I will be happy to assist you.” [sic]
- “What is your disability? In other words, what is your impairment or functional limitation?”
- “You have presented dozens of emails to Ms. Boscoe and others in volume and frequency that is not productive and has crossed into the realm of harassment.”
- “Your efforts seem to be less intended to vindicate any bona fide legal right than to exploit laws unrelated to the merits of the claim for the purpose of annoyance.”
What I allege
- I allege that between March 13 and April 12, 2026, I sent five written requests asking GIRMA, GMA and Gallagher Bassett who handles a disability accommodation request, and that none of them named an ADA coordinator.
- I allege that on May 1, 2026, James R. Westbury, Jr. wrote that GIRMA is not required to designate an ADA coordinator, that GIRMA “has no employees,” and that GIRMA had designated him as the person to deal with.
- On the face of the document, the same letter reserves “the ability to cease such voluntary compliance in any future correspondence.”
- That is hard to square with an insurance pool that covers Georgia cities, including the City of Brookhaven, and says it has no one to coordinate disability access.
- In my opinion, a person trained to coordinate ADA requests does not open with “What is your disability?” when the question was who handles the request.
- I allege that the same letter called my five requests “harassment” and wrote that my efforts seemed meant “for the purpose of annoyance.”
- In my opinion, calling a disabled person’s ADA requests harassment turns the protected act into the offense.
- I allege that on May 6, 2026, I asked him in writing to retract those words, that his mailbox returned a read receipt that evening, and that as of October 23, 2026 no answer has come.
- I am left to wonder whether James R. Westbury, Jr. would want his own family asked “What is your disability?” before anyone would tell them where to send a request. If that is not what he meant, he is welcome to tell me what he did mean.
Why I keep going
The offices in this record can all put a name on a page. The question is whether anyone behind the name knows what to do. GIRMA’s answer was a lawyer, a reservation of the right to stop, and a question about my diagnosis.
So what about Georgia? What about Georgia, yeah? Lucy pulls the football, and the letter calls me the problem for asking where the field is.
Is this how they would treat a friend from church if he were disabled?
The documents
- Proof of James R. Westbury, Jr.’s May 1, 2026 letter
- The five requests and the two May 1 letters, side by side
- Who James R. Westbury, Jr. is
- The GIRMA, GMA and Gallagher Bassett record
- 7 Georgia offices, 0 working ADA coordinators
- The Receipts
Corrections
I have invited GIRMA, GMA and Gallagher Bassett to identify any inaccuracy on this page. As of October 23, 2026, none has identified one.

