State ADA Office Emails, Word for Word: Every Table and the Full Request

[the requester's name and contact details withheld]

September 14, 2026

VIA EMAIL

Open Records Custodian
Georgia State Financing and Investment Commission
State of Georgia ADA Coordinator's Office
270 Washington Street
Atlanta, Georgia 30334
Group.GeorgiaADA@gsfic.ga.gov

RE: Georgia Open Records Act Request. State ADA Coordinator's Office Records Concerning the State Bar of Georgia, Georgia POST, GIRMA, GMA, and Gallagher Bassett

Dear Open Records Custodian:

Pursuant to the Georgia Open Records Act, O.C.G.A. § 50-18-70 et seq., I request electronic copies of the existing public records described below that were created, received, maintained, transmitted, or preserved by the Georgia State Financing and Investment Commission (GSFIC), including its State of Georgia ADA Coordinator's Office.

This is a written request made upon the custodian under O.C.G.A. § 50-18-71(a)(2)(A) and (b)(1)(B), transmitted by email as O.C.G.A. § 50-18-71(b)(2) provides, and submitted in writing so that the enforcement provisions of O.C.G.A. §§ 50-18-73 and 50-18-74 are available as O.C.G.A. § 50-18-71(b)(3) provides. It seeks existing records only. It is separate from my pending request for technical assistance to the State ADA Coordinator's Office, and no substantive response on that request is sought through this records channel.

1. Definitions used in this request

"State ADA Coordinator's Office" means the State of Georgia ADA Coordinator's Office and every GSFIC officer or employee who performed its functions during the request period under any agency email address, domain, alias, shared mailbox, successor system, or other account used to conduct public business, together with any private person or entity performing a service or function on its behalf whose records GSFIC is required to retrieve under O.C.G.A. § 50-18-71(a)(2)(B).

"Identified Entities" means: (a) the State Bar of Georgia, including its Office of the General Counsel and any person using a gabar.org address; (b) the Georgia Peace Officer Standards and Training Council (Georgia POST), including any person using a gapost.org address; and (c) the Georgia Interlocal Risk Management Agency (GIRMA), the Georgia Municipal Association (GMA), and Gallagher Bassett Services, Inc., including their employees, adjusters, supervisors, officers, attorneys, claims representatives, administrators, and outside counsel, and including any communication concerning the City of Brookhaven, the Brookhaven Police Department, or [claim number withheld].

"Communication" means any transmission or record of information in any form, including email and complete email threads, attachments, documents transmitted by cloud link, letters, memoranda, notices, referrals, Microsoft Teams messages and meeting records, text messages, calendar entries and invitations, voicemail and transcriptions, telephone logs, call notes, contemporaneous handwritten or electronic notes, case management or tracking entries, and any record memorializing an oral communication.

"ADA matters" means ADA Title II compliance, disability access, reasonable modification, effective communication, accommodation requests and procedures, ADA coordinator designation and responsibilities, grievance and complaint procedures, complaint intake and routing, public program access, public notice, website and portal accessibility, evidence access or preservation, claims administration practices affecting a person with a disability, methods of administration, and retaliation or interference concerns.

"[Requester] matters" means any matter concerning me, [the requester], or [name withheld].

2. Date range and search date

January 1, 2022 through the date on which the search for responsive records is performed. Please state, for each numbered category, the date on which the search was performed.

3. Preservation

This request is notice of a records dispute. Effective immediately, please suspend any automatic deletion, purge, archiving, disposition, or retention schedule destruction affecting records within the scope of this request, including Microsoft 365 mailbox and Teams retention policies, calendar item expiration, Recoverable Items and Purges folders, backup rotation, and device refresh or reimaging.

This applies to records of current and former employees and to responsive public records maintained through nonofficial accounts or personal devices used to conduct public business within O.C.G.A. § 50-18-70(b)(2). See Pridemore v. Energy and Policy Institute, Ga. Ct. App. Case Nos. A26A0184 and A26A0185 (Mar. 27, 2026).

I ask that the Georgia Records Act, O.C.G.A. § 50-18-90 et seq., and applicable retention schedules be honored here, and I request written confirmation within ten business days that responsive records are being preserved while this request remains pending.

RECORDS REQUESTED

Category 1. State Bar of Georgia

All communications and records of contact between the State ADA Coordinator's Office or GSFIC and the State Bar of Georgia concerning ADA matters, including complaints, inquiries, technical assistance, guidance, referrals, notices, and coordination. This category includes [Requester] matters, including the State ADA Coordinator's Office contact with the State Bar in May 2026, and is not limited to them.

Category 2. Georgia POST

All communications and records of contact between the State ADA Coordinator's Office or GSFIC and Georgia POST concerning ADA matters, including complaints, inquiries, technical assistance, guidance, referrals, notices, and coordination. This category includes [Requester] matters, including the State ADA Coordinator's Office inquiry to POST in August 2026 concerning POST's Title II contact, Title II notice, grievance procedure, and complaint form, and is not limited to them.

Category 3. GIRMA, GMA, and Gallagher Bassett

All communications and records of contact between the State ADA Coordinator's Office or GSFIC and GIRMA, GMA, Gallagher Bassett Services, Inc., or any person acting on their behalf, concerning ADA matters, including claims administration and retaliation or interference concerns. This category includes [Requester] matters, the City of Brookhaven, the Brookhaven Police Department, and [claim number withheld], and is not limited to them.

Category 4. Prior complaints and previously identified concerns

For each Identified Entity, all records of any prior complaint, inquiry, request for assistance, allegation, concern, or notice received by the State ADA Coordinator's Office concerning ADA matters, including complaint and intake logs, case or matter lists, complaints or inquiries from members of the public, internal referrals, records identifying recurring or previously identified concerns, records showing whether similar complaints had previously been received, disposition and follow up records, and any statistical, summary, or tracking record that presently exists.

I do not seek another person's confidential medical information. Where personally identifying information is exempt, redact it and produce the reasonably segregable remainder, including the entity involved, the date, the nature of the issue, the action taken, and the disposition where maintained.

Category 5. Representations, commitments, and corrective actions

All records reflecting any representation, assurance, promise, commitment, proposed corrective action, or remedial measure communicated to the State ADA Coordinator's Office by any Identified Entity concerning ADA matters, including any statement that the entity would revise or create a policy or procedure, designate an ADA Coordinator or responsible employee, revise a grievance or complaint procedure, add or revise ADA information on a website, train personnel, establish an accommodation route, change intake, routing, communication, or claims practices, investigate an identified concern, contact or follow up with a complainant, provide records or information to the Office, or report back after taking action, and any statement that a problem had been corrected, resolved, or addressed.

Include all records showing whether each such action was subsequently completed, confirmed, verified, abandoned, modified, or left outstanding.

Category 6. Oral communications

All records documenting telephone calls, video conferences, Teams meetings, in person discussions, or other oral communications between the State ADA Coordinator's Office or GSFIC and any person associated with an Identified Entity, or with any outside office concerning [Requester] matters, including telephone logs, call notes, contemporaneous notes, case management and contact entries, meeting notes, Teams meeting records, calendar entries, voicemail messages or transcriptions, internal summaries, and follow up messages memorializing what was requested, represented, promised, disputed, or agreed.

Where no formal memorandum was created, this category includes whatever existing record memorializes the communication.

Category 7. Communications with other outside offices and recipients

All communications between the State ADA Coordinator's Office or GSFIC and any recipient other than an Identified Entity concerning [Requester] matters, any Identified Entity, or ADA matters involving an Identified Entity.

Outside recipients include, without limitation: any other Georgia state agency, ADA coordinator, or office; the Office of the Governor; the Georgia Attorney General and any division of that office; the Georgia Commission on Equal Opportunity; the Department of Administrative Services; the Office of Insurance and Safety Fire Commissioner; any licensing or regulatory authority; any state board, council, commission, or authority; any county or municipal government; any federal agency or component, including the United States Department of Justice and any federal civil rights, grant oversight, or Inspector General office; and any attorney, contractor, consultant, insurer, claims administrator, or risk pool.

This category includes formal referrals and informal notifications, requests for assistance, information, or clarification, escalation and status communications, transmittals, meeting and calendar invitations, Teams messages sent outside GSFIC, summaries sent after calls or meetings, copies of complaints, correspondence, or exhibits forwarded to another office, and any communication in which responsive material was forwarded, copied, or supplied for awareness, whether or not action was requested.

It includes any notice or referral concerning a possible ADA compliance deficiency, failure to designate an ADA Coordinator, grievance or accommodation procedure deficiency, effective communication issue, record integrity problem, retaliation or interference concern, website or digital accessibility issue, policy or training deficiency, recurring or systemic concern, or need for investigation, technical assistance, corrective action, monitoring, or referral.

For each responsive communication, produce as maintained the sender, all To, Cc, and Bcc recipients, the date and time sent, the subject, attachment names, and forwarding history.

Category 8. Internal GSFIC and State ADA Coordinator's Office records

All internal records discussing, summarizing, evaluating, assigning, routing, memorializing, or responding to any matter within Categories 1 through 7, including internal communications concerning what an Identified Entity told the Office; whether an entity's response was considered adequate or inadequate; what guidance or technical assistance should be provided; whether further follow up was appropriate; whether a commitment or promise was fulfilled; whether an identified ADA issue remained unresolved; whether another state or federal office should be contacted or copied; whether a matter presented a recurring or systemic issue; and whether the Office believed policy, procedure, training, notice, coordination, referral, monitoring, or corrective action was necessary.

This includes draft correspondence that was transmitted, relied upon, or circulated internally for decision.

Category 9. Agency ADA coordinator registry

Records concerning the State agency ADA coordinator registry maintained by the State ADA Coordinator's Office and published at ada.georgia.gov, limited to entries concerning Georgia POST and any entry concerning the State Bar of Georgia: the source, receipt date, entry date, and revision history of each entry; audit logs or revision records showing when a name or contact information was added, changed, verified, or removed; records showing who supplied the POST Title II contact information the Office provided to me on August 7, 2026; records of any verification of that entry with POST; and any written policy or procedure in effect during the request period for adding, verifying, auditing, reconciling, or updating registry entries.

Category 10. Retention, systems, and possible system or domain transitions

(a) The records retention schedules and any retention or disposition policies applied to State ADA Coordinator's Office email, Teams, calendar, and complaint or correspondence tracking records during the request period, including the retention settings in effect for the Group.GeorgiaADA mailbox.

(b) Records sufficient to describe any complaint, inquiry, technical assistance, or correspondence tracking system used by the Office, and a standard export of that system's entries concerning the Identified Entities or [Requester] matters.

(c) Records concerning whether State ADA Coordinator's Office email, mailboxes, archives, or other electronic records were migrated, transferred, transitioned, replicated, or otherwise moved from the gsfic.ga.gov domain to another domain or system during the request period, if any.

If any such migration or transition occurred, produce records identifying the date, source and destination systems, treatment of legacy mailboxes and archives, and retention or disposition of the source records.

Also produce records sufficient to show whether and when the ada@gsfic.ga.gov address ceased accepting mail, if it did, and any forwarding, alias, rejection, or bounce configuration applied to that address.

INSTRUCTIONS FOR RESPONSE

A. Search locations, custodians, and legacy systems

Appendix A identifies the persons, offices, accounts, and databases to be searched, as O.C.G.A. § 50-18-71(g) contemplates.

Please search individual and shared mailboxes, including Sent Items and archived mail; Recoverable Items and Purges folders; Microsoft Teams; calendars; shared drives; tracking and case management systems; electronic notes; and responsive public records maintained by current and former employees through nonofficial accounts or personal devices used to conduct public business within O.C.G.A. § 50-18-70(b)(2). See Pridemore v. Energy and Policy Institute, Ga. Ct. App. Case Nos. A26A0184 and A26A0185 (Mar. 27, 2026).

Please search the gsfic.ga.gov systems and any successor, affiliated, migrated, replicated, or other system or domain used to create, receive, maintain, transmit, archive, or preserve State ADA Coordinator's Office records during the request period, including any migration archive, decommissioned mailbox, tenant migration export, PST archive, journaled mail store, or comparable repository, if any.

If records of the Office were hosted or maintained on any other system or domain, please search that system as well. This request does not assume that any migration, transfer, or hosting arrangement occurred.

Please identify in writing any responsive system, mailbox, or archive that was decommissioned, purged, or rendered unsearchable, and state the approximate date of that action and the applicable retention or disposition authority.

B. Format of production

Please produce email in native format (.msg, .eml, .pst, or .mbox) with complete internet headers, transmission metadata, forwarding history, and all To, Cc, and Bcc fields as maintained in the agency record, and produce complete threads with their attachments rather than isolated messages.

Where a document was transmitted by cloud link rather than as an attached file, produce the linked document itself.

Please do not convert native electronic records to PDF or image format unless native production is not technically available, and in that event identify the record and the reason.

Under O.C.G.A. § 50-18-71(f), an agency may not refuse to produce electronic records or data on the ground that exporting or redacting them requires entering search, filter, or report parameters into existing programs, and a requester may ask for data in the format in which it is kept or in a standard export format.

A standard export or report from an existing tracking system is therefore not a new report, summary, or compilation within O.C.G.A. § 50-18-71(j), and I am not asking GSFIC to create one.

C. Categories with no responsive records

For any numbered category as to which no responsive record exists, please state that in writing, by category number, rather than omitting the category from the response.

If responsive records once existed but no longer exist, please state the approximate date and manner of disposition and the retention schedule or policy relied upon.

D. Duplicates

Exact duplicates need not be produced more than once. A record with different recipients, attachments, annotations, forwarding history, notes, routing information, or materially different metadata is not an exact duplicate.

E. Exemptions and redactions

O.C.G.A. § 50-18-71(d) requires notice of the specific legal authority for any withholding by Code section, subsection, and paragraph within the statutory response period. Georgia courts construe that requirement strictly. Chua v. Johnson, 336 Ga. App. 298 (2016).

If a record contains exempt material, redact only the exempt portion and produce the reasonably segregable remainder.

For each record withheld in whole or in part, please identify its date, author, recipients, and general subject, sufficient to permit evaluation of the claimed exemption, and state whether responsive records exist that are being withheld.

The presence of another person's confidential information in a record is a basis for redaction to the extent required by law, not for withholding reasonably segregable nonexempt portions of the record.

F. Rolling production and priority sequencing

O.C.G.A. § 50-18-71(b)(1)(A) requires that records which can be located and produced within three business days be produced within that period, with a written description and timeline for the remainder.

Please produce on a rolling basis as records become available.

To assist sequencing, I ask that Categories 1, 2, 3, 7, and 9, limited to the period January 1, 2026 through the date of search, be produced first. This sequencing is requested for convenience only and does not narrow, waive, or limit any category or any part of the stated date range.

G. Costs

O.C.G.A. § 50-18-71(c)(1) requires GSFIC to use the most economical means reasonably calculated to identify and produce responsive records, limits any search, retrieval, or redaction charge to the prorated hourly salary of the lowest paid full time employee with the necessary skill and training, and provides that no charge may be made for the first quarter hour.

I request electronic delivery by email or secure electronic download so that no physical copying or physical media is necessary.

Pursuant to O.C.G.A. § 50-18-71(d), I state my willingness to pay lawfully calculated charges up to $250.00 without further authorization. This authorization is intended to avoid deferral of search and retrieval under subsection (d) where the estimated search and retrieval costs do not exceed the amount authorized above.

If estimated charges will exceed $250.00, please provide within the time required by subsection (d) the written estimate required by law before incurring charges beyond the authorized amount.

I also request that the estimate identify the employee classification, hourly rate, and estimated hours and, where reasonably practicable, identify any category that materially drives the estimate so that I may consider narrowing that category without delaying work that falls within the authorized amount.

H. Routing and custody

As of September 14, 2026, GSFIC's publicly available home page and Contact Us page do not publish a designated open records officer or a records request email address.

This request is therefore transmitted by email to Group.GeorgiaADA@gsfic.ga.gov, the operational State ADA Coordinator's Office address from which the Office has communicated concerning the matters underlying this request.

Under O.C.G.A. § 50-18-71(b)(2), if an agency elects to designate an open records officer, that designation must be made in writing and prominently displayed on the agency's website. If GSFIC contends that such a designation is presently in effect, please identify the designated officer, provide the location where the designation was publicly posted as of the date of this request and the date and publication of any notice of that designation to the legal organ of the county, route this request to that person immediately, and confirm the date of receipt and routing.

Under O.C.G.A. § 50-18-71(b)(1)(B), the absence or unavailability of a designated agency officer or employee may not delay the agency's response.

Accordingly, absent a valid written and posted designation requiring delivery to another individual, the three business day response period runs from GSFIC's receipt of this written request at the agency email address above.

If any responsive records are in the custody or control of a successor, affiliated, attached, or other public entity, including the Georgia Building Authority, please identify that entity and, if known, its records custodian, and state whether the request or relevant portion has been forwarded.

Please identify the individual responding to this request by name, title, email address, and telephone number.

I. Electronic production

Please produce all responsive records electronically to [the requester's email address]. If any portion cannot be produced electronically, please identify which portion and why.

J. Statutory response

Please provide the response required by O.C.G.A. § 50-18-71(b)(1)(A) within three business days of receipt: produce the records that can be located and produced within that period, and provide a written description of the remaining responsive records and a timeline for their production.

Thank you.

Respectfully,

[the requester's name and contact details withheld]

________________________________

I am a person with a disability. I request written communication by email in an accessible electronic format as a reasonable modification and for effective communication under 28 C.F.R. §§ 35.130(b)(7) and 35.160. I use assistive technology to prepare written communications, so please allow for occasional typographical errors and identify any portion that requires clarification.

APPENDIX A. CUSTODIANS, ACCOUNTS, SYSTEMS, AND SEARCH TERMS

Provided under O.C.G.A. § 50-18-71(g) to identify the persons, offices, and databases to be searched. Nothing in this Appendix narrows the categories above.

Custodians

  *   Stacey Peace, State ADA Coordinator.
  *   Steven R. Jones, AIA, Assistant Statewide ADA Coordinator.
  *   Each other current or former employee assigned to the State ADA Coordinator's Office during the request period.
  *   Any other GSFIC officer or employee who communicated with an Identified Entity, or with any outside office concerning [Requester] matters, during the request period.

Accounts and mailboxes

  *   ada@gsfic.ga.gov, including any archive, alias, forwarding, rejection, or bounce record associated with that address.
  *   Group.GeorgiaADA@gsfic.ga.gov and any successor, alias, or shared mailbox performing the same function.
  *   Any other email account, shared mailbox, alias, or domain used by the State ADA Coordinator's Office to conduct public business or maintain responsive records during the request period.
  *   The individual mailboxes of each custodian identified above on gsfic.ga.gov and on any successor or other system used by the custodian to conduct State ADA Coordinator's Office public business.

Systems and databases

  *   Microsoft 365 mail, archives, Recoverable Items, and Purges folders, including any tenant migration archive or journaled mail store, if any.
  *   Microsoft Teams chats, channels, and meeting records.
  *   Calendars.
  *   The State agency ADA coordinator registry and any administrative system used to maintain it.
  *   Any complaint, inquiry, technical assistance, or correspondence tracking system.
  *   Shared and network drives used by the State ADA Coordinator's Office.
  *   Any legacy, successor, migration, archive, or backup system containing responsive records, if any.

Search terms

Entity terms, apply each alone:
[the requester's surname]; Brookhaven; gabar.org; State Bar; Bar of Georgia; gapost.org; Georgia POST; Peace Officer Standards; GIRMA; Interlocal; Gallagher; Gallagher Bassett; GMA; Georgia Municipal; [claim number withheld].

Topic terms, apply in combination with any entity term:
ADA Coordinator; Title II; grievance procedure; reasonable modification; effective communication; accommodation; complaint form; registry.

Please apply these as root or wildcard terms rather than exact phrase matches, so that variants such as plurals and possessives are captured. If a term cannot be executed in a particular system, please identify the term and the reason.