Who is the ADA Coordinator at the Georgia Office of Commissioner of Insurance and Safety Fire?
Karen Coffey, Human Resources Manager, is listed as ADA Coordinator on the office’s ADA page, as of October 23, 2026. She wrote on October 19, 2026 that she “was so named October 9, 2026.” Before that, the State’s directory listed a coordinator whose automatic reply on October 9, 2026 said: “I am no longer with the agency.”
Does the Georgia Insurance Commissioner’s Office have an ADA grievance procedure?
The office published an ADA page and grievance procedure online on October 15, 2026, at oci.georgia.gov/about-us/careers/ada. It says a decision on an accommodation request “will be made within five (5) business days.”
How long does the Georgia Insurance Commissioner’s Office take to decide an ADA accommodation request?
The office’s own ADA page says five business days. That is the office’s own policy, not a federal deadline. In this record, six written requests made on September 9, 2026 had no written grant or denial as of October 23, 2026, 44 days later.
Is a complaint to the Georgia Insurance Commissioner’s Office free?
Yes. There is no fee and no lawyer is needed. How to file.
What did the Georgia Insurance Commissioner’s Office say when asked about the case?
Three things on three dates. September 11, 2026: “not appropriate for the Office of Commissioner of Insurance and Safety Fire.” October 8, 2026: “currently under review”. October 22, 2026: “closed July 29, 2026.”
What did the Georgia Insurance Commissioner’s Office say about accommodation requests after it called the case closed?
On October 22, 2026, the office’s ADA Coordinator wrote that the case “was closed July 29, 2026” and that the office “would be glad to review your request for an accommodation if you file a new complaint”. Closing a complaint and deciding an accommodation request are separate acts. This site reports what the office wrote and gives no legal advice. Title II rules, in the government’s words.
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