This page names the officials involved, each one’s role, and the dated correspondence that documents each one’s part.
Annette Arnold, Complaints Analyst, Consumer Services Division
Assigned my case on May 20, 2026: “Commissioner King has assigned this case to me.” On October 8, 2026: “I will provide you with a response by the end of next week”. Full page
Karen Coffey, Human Resources Manager and ADA Coordinator
On October 19, 2026: “I am the ADA Coordinator for the agency, and I was so named October 9, 2026.” On October 22, 2026, she wrote that my case “was closed July 29, 2026.” The office’s ADA page lists her as ADA Coordinator. Official page
Grechelle Blocker, Director of Human Resources and Development
On October 14, 2026: “As a state agency, our office follows guidelines outlined by the State of Georgia’s ADA Coordinator’s Office.” On October 15, 2026: “We sincerely apologize for any inconveniences you have experienced.” Official site
John F. King, Insurance Commissioner
Head of the office. The email signatures of Annette Arnold, Grechelle Blocker and Karen Coffey read “Office of Commissioner John F. King.” I have no email from him. Official site
Michael Dawson, Executive Counsel
On October 22, 2026, I asked him to assign someone other than Karen Coffey or Grechelle Blocker to decide my six requests by October 26, 2026. No reply as of October 23, 2026; that window is open. Official site
The ADA Coordinator listed in the State’s directory on October 9, 2026
Not named here. Automatic reply, October 9, 2026: “I am no longer with the agency.”
Corrections: ADA Matters welcomes documented corrections. Write to info@adamatters.com with the correct fact and its source.