Office of Commissioner of Insurance and Safety Fire
Insurance Commissioner: John F. King
ADA Coordinator: Karen Coffey (named October 9, 2026, by her own account)
2 Martin Luther King Jr. Drive, West Tower, Suite 702
Atlanta, Georgia 30334
(404) 656-2070 | Toll free (800) 656-2298
oci.georgia.gov
Who Is the Georgia Insurance Commissioner’s Office:
The Office of Commissioner of Insurance and Safety Fire is the Georgia state agency that regulates insurance and takes consumer complaints about how claims are handled. Its head is Insurance Commissioner John F. King. Its Complaints Analyst on my file is Annette Arnold. Its Director of Human Resources and Development is Grechelle Blocker. Its ADA Coordinator is Karen Coffey, Human Resources Manager, who wrote that she was named to the role on October 9, 2026.
Why the Georgia Insurance Commissioner’s Office Is On ADAMATTERS.COM:
- Under review, then closed months ago. On October 8, 2026, Annette Arnold wrote: “This matter is currently under review; I will provide you with a response by the end of next week”. On October 22, 2026, Karen Coffey wrote that the case “was closed July 29, 2026.” Read it
- Two reasons, no decision. A letter dated July 29, 2026, which first reached me on September 11, asked for “written authorization or Power of Attorney documents” to receive information about my own complaint. The September 11, 2026 email that delivered it gave a second reason: “This matter does not involve an insurance policy and is therefore not appropriate for the Office of Commissioner of Insurance and Safety Fire.” Read it
- The ADA Coordinator who was gone. On October 9, 2026, I sent my ADA grievance to the ADA Coordinator the State’s directory listed for this office. The automatic reply: “I am no longer with the agency.” Read it
- An ADA door built after I knocked. The office’s ADA page and grievance procedure went online on October 15, 2026, six days after my grievance. Karen Coffey wrote that she “was so named October 9, 2026.” Read it
- Six requests, no ruling. I asked for six written accommodations on September 9, 2026. On October 22, Karen Coffey wrote that the six “may be reviewed should you choose to open a new complaint.” Read it
By the Numbers:
As of October 23, 2026. Counted from my mailbox and the office’s own emails.
Find Everything Here:
The People (5)
- Annette Arnold, Complaints AnalystAssigned my case May 20, 2026. Promised a response “by the end of next week” on October 8.
- Karen Coffey, Human Resources Manager and ADA CoordinatorNamed ADA Coordinator October 9, 2026. Sent a July letter as her answer.
- Grechelle Blocker, Director of Human Resources and DevelopmentWrote that the office “follows guidelines outlined by the State of Georgia’s ADA Coordinator’s Office.”
- John F. King, Insurance CommissionerHead of the office. The email signatures of Annette Arnold, Grechelle Blocker and Karen Coffey read “Office of Commissioner John F. King.”
- Michael Dawson, Executive CounselI asked him on October 22, 2026 to assign someone other than Karen Coffey or Grechelle Blocker to decide my six requests.
What It Did (2)
- What the Georgia Insurance Commissioner’s Office did, with datesThe whole dated story, in the office’s own words.
- How a complaint to the Georgia Insurance Commissioner worksThe free route, explained.
Timeline (1)
- When the Georgia Insurance Commissioner’s Office did itEvery date, May 12 to October 23, 2026.
The Proof (3)
Questions and Answers (2)
- Georgia Insurance Office ADA Coordinator: Questions and AnswersWho the ADA Coordinator is, the grievance procedure, and what happened to one grievance.
- What is ADA Title II?The rules, in the government’s own words.
We Are Not Alone (1)
- No public accounts found yet, as of October 23, 2026Has the Georgia Insurance Commissioner’s Office done this to you? Tell us.
File a Complaint or Share Your Story (3)
- Share your storyDid the Georgia Insurance Commissioner’s Office do this to you too? Tell us.
- How to file an ADA complaint in GeorgiaThe free routes, step by step.
- The office’s own ADA page and grievance procedureOnline since October 15, 2026.
Corrections: ADA Matters welcomes documented corrections. Write to info@adamatters.com with the correct fact and its source.