Exhibit · GIRMA, GMA, and Gallagher Bassett · Sent
A week after the retraction demand, the count. Twelve rows. Twelve uncured.
What it is
An email to Mr. Westbury on May 13, 2026, the day the five business day window closed, with the May 6 and May 7 recipients in copy. It scores the twelve items. The rest of the email concerns other proceedings and is outside this record.
Why it matters
One table. Twelve rows. Twelve times the word uncured. The institution had a week with written notice to its counsel, its claims administrator, and its chief executive, and answered nothing.
What it shows
“Zero of twelve is the operative cure rate.”
What it does not show
A cure. Mr. Westbury did not reply. The next word from GMA was Ms. Patel’s May 21 email, here, which confirmed his role and addressed none of the twelve.
Transcript, the scorecard (verbatim, redacted where marked)
Date: May 13, 2026
From: me
To: James R. Westbury, Jr., Esq.
Cc: Larry Hanson (GMA); Rusi Patel, Esq. (GMA); Robert Angotta (Gallagher Bassett); Belinda Boscoe (Gallagher Bassett); Scott W. Kelly, Esq.; Cameron J. Wall (Gallagher Bassett); GIRMA Claims; GIRMA NetClaim; GIRMA Helpline; [additional GMA, Gallagher Bassett, broker, and City recipients, names redacted]
Subject: Cure-Window Status — Claim No. [redacted] — 72-Hour Window Expired; 5-Business-Day Window Closes Today [remainder of subject redacted]
Delivery: Delivery and read receipts requested
Mr. Westbury,
I write to you directly, as you requested. The cc list reflects the recipients of my May 6, 2026 response and the May 7, 2026 Wall response.
The scorecard. My May 6 response asked for twelve specific cures, split into a 72-hour window (items 1–5) and a 5-business-day window (items 6–12). As of this transmission, zero have been answered.
| # | Demand | Window | Status |
|---|---|---|---|
| 1 | Retract the “no description of a disability or request for a specific accommodation” assertion | 72 hours | Uncured |
| 2 | Withdraw the harassment / annoyance / exploitation characterizations | 72 hours | Uncured |
| 3 | Withdraw the O.C.G.A. § 15-19-51 unlawful-practice-of-law characterization | 72 hours | Uncured |
| 4 | [Item redacted. Outside this record.] | 72 hours | Uncured |
| 5 | Correction letter to all recipients of the “Dear Mr. [name redacted]” cover-email anomaly | 72 hours | Uncured |
| 6 | ADA Coordinator designation under 28 C.F.R. § 35.107(a) | 5 business days | Uncured |
| 7 | Published grievance procedure under 28 C.F.R. § 35.107(b) | 5 business days | Uncured |
| 8 | Public notice under 28 C.F.R. § 35.106 | 5 business days | Uncured |
| 9 | Substantive accommodation determinations on the five written requests (March 13, March 16, April 2, April 6, April 12) | 5 business days | Uncured |
| 10 | No-adverse-action confirmation | 5 business days | Uncured |
| 11 | Withdraw the prospective “cease compliance” reservation | 5 business days | Uncured |
| 12 | Preservation confirmation across GIRMA, GMA, Gallagher Bassett, and counsel | 5 business days | Uncured |
The 72-hour window expired May 9, 2026 at 17:10 ET. The five-business-day window on the May 6 response closes today (May 13, 2026) at 17:00 ET. The five-business-day window on the May 7 Wall response closes May 14, 2026 at 17:00 ET. Zero of twelve is the operative cure rate.
[Remaining sections omitted. They concern other proceedings, outside this record.]
Capacity. Please continue to confirm the capacity in which each recipient is acting on this matter. The same request applies to Mr. Wall, Mr. Hanson, and [the City Attorney].
All prior accommodation requests, claims, defenses, remedies, and rights expressly reserved.
Respectfully,
[signature redacted]
Cited in
the May 6 demand, the May 21 Patel reply, James R. Westbury, Jr., the GIRMA, GMA, and Gallagher Bassett record.
Correction history
Published September 5, 2026. No corrections yet.
I have invited GIRMA, GMA, and Gallagher Bassett to identify any inaccuracy on this page. As of September 5, 2026, it has identified none.
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