Exhibit · GIRMA, GMA, and Gallagher Bassett · Sent
Five days after the harassment letter, the reply: twelve specific things, two deadlines, every institutional recipient in copy.
What it is
My May 6, 2026 response to the May 1 Westbury letter, by email and certified mail, with the record-correction packet attached and eighteen institutional recipients in copy. It demands retraction of five statements within 72 hours and seven structural items within five business days. Most of the letter is legal argument and is outside this record; the opening and the twelve demands are transcribed.
Why it matters
This is the cure offer. Everything after it, on this track and on the State Bar track, turns on what happened to these twelve items in the following week. The scorecard is on its own page.
What it shows
“That letter is not a defense. It is an exhibit.” Twelve numbered items, two windows, one request: retract, or say in writing that you will not.
What it does not show
A response. The 72-hour window closed May 9 at 5:10 PM ET. The five-day window closed May 13. Zero of twelve were answered.
Transcript, opening and the twelve demands (verbatim, redacted where marked)
Date: May 6, 2026 (by email and certified mail)
From: me
To: James R. Westbury, Jr., Esq., Westbury Law, LLC, Eatonton, Georgia
Cc: Larry Hanson (GMA); Rusi Patel, Esq. (GMA); Robert Angotta (Gallagher Bassett); Belinda Boscoe (Gallagher Bassett); Scott W. Kelly, Esq.; Cameron J. Wall (Gallagher Bassett); GIRMA Claims; GIRMA NetClaim; GIRMA Helpline; [additional GMA, Gallagher Bassett, broker, and City recipients, names redacted]
Subject: Retraction Demand — Your May 1, 2026 Letter — Claim No. [redacted]; Response Required Within 72 Hours
Mr. Westbury:
Your May 1, 2026 letter is defective on its face and actionable in effect. It misaddressed me as “Dear Mr. [name redacted],” cited the wrong claim number, and was distributed to nine third parties. It threatened O.C.G.A. § 15-19-51 against a pro se disabled complainant asserting his own rights, labeled five ADA accommodation requests “harassment,” and reserved the right to “cease” ADA compliance. It answered none of the five demands in my April 14 Title II Compliance Notice, whose cure window expired before your letter was sent.
That letter is not a defense. It is an exhibit.
[Paragraph redacted. Personal medical detail.]
On April 1, 2026, your client’s adjuster issued the denial while on notice that I was at Mayo Clinic undergoing surgery and that another surgery was scheduled for April 22. [Remainder of paragraph redacted. Personal medical detail.]
[Argument sections omitted. Outside this record.]
The twelve items:
1. Retraction of the assertion that the April 14 documentation contains no description of a disability or request for a specific accommodation.
2. Withdrawal of the harassment, annoyance, and exploitation characterizations.
3. Withdrawal of the O.C.G.A. § 15-19-51 unlawful-practice-of-law characterization.
4. [Item redacted. Outside this record.]
5. A correction letter issued to every recipient of the May 1 transmission acknowledging the “Dear Mr. [name redacted]” salutation error and confirming the May 1 letter was addressed to me.Within 72 hours of receipt — items 1 through 5 above. Within 5 business days of receipt — items 6 through 12 below:
6. Identification of the GIRMA / GMA / Gallagher Bassett ADA Coordinator or responsible access contact under 28 C.F.R. § 35.107(a), with name, office address, telephone, and accessible communication protocol — not the ad hoc complainant-specific designation in the May 1 letter.
7. The published grievance procedure available to disabled claimants under 28 C.F.R. § 35.107(b).
8. Production or identification of any 28 C.F.R. § 35.106 public notice of disability-access rights applicable to the GIRMA claims process.
9. A substantive written accommodation determination addressing the modifications requested in the March 13, March 16, April 2, April 6, and April 12 communications.
10. Written confirmation that no adverse action — claim-handling, coverage, contractual, professional, or otherwise — has been or will be taken on account of my exercise of protected ADA, Section 504, § 12203, or records-access rights, including communications I send to GIRMA, GMA, regulatory authorities, or counsel after this letter.
11. Withdrawal of the May 1 statement reserving the ability to “cease such voluntary compliance” with the ADA in future correspondence, or written confirmation that the reservation is non-operative as to me, my claims, and my future protected activity.
12. Written confirmation that the records identified in the Preservation Demand above are preserved in their native form.[signature redacted]
[Items 1 through 5 are transcribed from the letter’s own restatement in the May 13 scorecard, where the wording is compressed; items 6 through 12 are the letter’s text.]
Cited in
the May 1 Westbury letter, the May 13 scorecard, James R. Westbury, Jr., the GIRMA, GMA, and Gallagher Bassett record.
Correction history
Published September 5, 2026. No corrections yet.
I have invited GIRMA, GMA, and Gallagher Bassett to identify any inaccuracy on this page. As of September 5, 2026, it has identified none.
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